DATA PROTECTION

Responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Ölwerk GmbH
Schmellwitzer Strasse 55
03044 Cottbus
Germany

Phone: +49 30 303662842
Web: oelwerk.com
Email: info@oelwerk.com

YOUR AFFECTED RIGHTS

You can exercise the following rights at any time using the contact details of our data protection officer:

Information about your data stored by us and their processing,
Correction of incorrect personal data,
Deletion of your data stored by us,
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
Objection to the processing of your data by us and
Data portability, provided you have consented to the data processing or have concluded a contract with us.
If you have given us your consent, you can revoke it at any time with effect for the future.

You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority depends on the state of your place of residence, your work or the alleged violation. A list of the supervisory authorities (for the non-public area) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

PURPOSES OF DATA PROCESSING BY THE RESPONSIBLE BODY AND THIRD PARTIES

We process your personal data only for the purposes stated in this data protection declaration. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We will only pass on your personal data to third parties if:

You have given your express consent
the processing is necessary to process a contract with you,
the processing is necessary to fulfill a legal obligation,
Processing is necessary to safeguard legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.

DELETION OR LOCKING THE DATA

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes mentioned here or as stipulated by the various storage periods provided by law. After the respective purpose or expiry of these deadlines, the corresponding data will be routinely blocked or deleted in accordance with the statutory provisions.

COLLECTION OF GENERAL INFORMATION WHEN VISITING OUR WEBSITE

When you access our website, information of a general nature is automatically recorded using a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is exclusively information that does not allow any conclusions to be drawn about your person.

This information is technically necessary in order to correctly deliver the website content you have requested and is mandatory when using the Internet. In particular, they are processed for the following purposes:

Ensuring a problem-free connection to the website,
Ensuring smooth use of our website,
Evaluation of system security and stability as well as
for further administrative purposes.
The processing of your personal data is based on our legitimate interest from the aforementioned data collection purposes. We do not use your data to draw conclusions about you personally. The recipient of the data is only the responsible body and, if necessary, the processor.

Anonymous information of this kind may be statistically evaluated by us in order to optimize our website and the technology behind it.

COOKIES

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred to your hard drive by a website server. This automatically gives us certain data such as B. IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to start programs or transfer viruses to a computer. Using the information contained in cookies, we can make navigation easier for you and enable our website to be displayed correctly.

In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings of your browser. Please use the help functions of your internet browser to find out how you can change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

REGISTRATION ON OUR WEBSITE

When registering for the use of our personalized services, some personal data is collected, such as name, address, contact and communication data such as telephone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will be happy to correct or delete them at your request, provided that there are no statutory retention requirements. To contact us in this context, please use the contact details given at the end of this data protection declaration.

PROVISION OF PAID SERVICES

To provide chargeable services, we ask for additional data, such as Payment details to process your order. We store this data in our systems until the statutory retention periods have expired.

EXTERNAL PAYMENT PROVIDERS
PAYPAL

All PayPal transactions are subject to the PayPal privacy policy. We take reasonable administrative, technical and physical measures to ensure the security and confidentiality of all PayPal data and information, including data and information about PayPal users and PayPal. PayPal may carry out a risk assessment after selecting certain means of payment. In this case, credit information may be obtained from various credit agencies.
PayPal privacy policy

HEIDELPAY

All Heidelpay transactions are subject to the Heidelpay privacy policy. We take appropriate administrative, technical and physical measures to ensure the security and confidentiality of all Heidelpay data and information, including data and information about Heidelpay users and Heidelpay. Heidelpay may carry out a risk assessment after selecting certain means of payment. In this case, credit information may be obtained from various credit agencies.
Heidelpay privacy policy

EXTERNAL SHIPPING SERVICE PROVIDER

To fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. We will pass on your address, email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of notification or coordination of the delivery.

SSL ENCRYPTION

In order to protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.

COMMENT FUNCTION

When users leave comments on our website, the time they were created and the user name previously selected by the website visitor are saved in addition to this information. This is for our security, as we can be prosecuted for illegal content on our website, even if it was created by users.

On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to the e-mail address you provided.

To receive the newsletter, it is sufficient to provide your e-mail address. When you register to receive our newsletter, the data you provide will only be used for this purpose. Subscribers can also be informed by email about circumstances that are relevant for the service or registration (e.g. changes to the newsletter offer or technical circumstances).

We need a valid email address for effective registration. In order to check that the registration is actually made by the owner of an e-mail address, we use the “double opt-in” procedure. For this purpose, we log the order for the newsletter, the sending of a confirmation email and the receipt of the response requested. Further data is not collected. The data will only be used to send the newsletter and will not be passed on to third parties.

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your request using the contact option given at the end of this data protection notice.

CONTACT FORM

If you contact us regarding questions of any kind by e-mail or contact form, give us your voluntary consent for the purpose of contacting us. A valid email address is required for this. This is used to allocate the request and then answer it. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After your request has been dealt with, personal data will be automatically deleted.

USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service from Google Inc. (following: Google). Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further related services are then to be provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Browser add-on to deactivate Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our website by clicking this link. An opt-out cookie will be installed on your device. This will prevent future collection by Google Analytics for this website and for this browser as long as the cookie remains installed in your browser.

USE OF SCRIPT LIBRARIES (GOOGLE WEBFONTS)

In order to present our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as. B. Google Webfonts (https://www.google.com/webfonts/). Google web fonts are transferred to the cache of your browser to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, the content is displayed in a standard font.

Calling up script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible - but currently also unclear whether and, if so, for what purposes - that operators of such libraries collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

EMBODIMENT OF THIRD PARTY SERVICES AND CONTENT

The following illustration provides an overview of third-party providers and their content, along with links to their data protection declarations, which provide further information on the processing of data and, in some cases, the already mentioned here, possibilities of objection (so-called opt-out) contain:

User information can be saved in our customer relationship management system ("CRM system") or a comparable request organization.

We use the CRM system "tawk.to" from the provider tawk.to Inc., a US corporation with registered offices at 187 East Warm Springs Rd, SB298, Las Vegas, Nevada, 89119, on behalf of itself and its UK affiliate Tawk.to Ltd. (“Tawk.to”) based on our legitimate interests (efficient and fast processing of user inquiries). For this purpose, we have concluded a contract with tawk.to with so-called standard contractual clauses, in which tawk.to only undertakes to process user data in accordance with our instructions and to comply with the EU data protection level. tawk.to is in the process of being certified by the Privacy Shield Agreement.
tawk.to privacy policy

We use the CRM system “WeClapp” from the provider weclapp GmbH, Frauenbergstrasse 31 - 33, 35039 Marburg, Germany based on our legitimate interests (efficient and fast processing of user inquiries). For this purpose, we have concluded an order processing contract with weclapp GmbH.
WeClapp privacy policy

CHANGES TO OUR PRIVACY POLICY

We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.

The data protection declaration was created with the data protection declaration generator of activeMind AG.